Privacy policy

This privacy policy explains data processing when you visit this website, use embedded services or open our external appointment booking platform.

Data controller

RosePhysio AG
Beethovenstrasse 24, 8002 Zürich
Email: info@rose-physio.ch
Phone: 044 281 30 00

RosePhysio AG is responsible for data processing on this website. If you have questions about privacy, you can contact us by phone or in writing using the address above.

Data processed on this website

When you visit this website, technically necessary data may be processed so that pages can be delivered correctly and embedded content displayed.

  • IP address, date and time of access, and the requested page or file
  • Technical information such as browser type, operating system, language settings and referrer URL
  • Interactions with embedded content or external links when you actively use them

This data is not used for our own marketing or profiling purposes. It is used for the technical provision, stability and security of the website.

Appointment booking through Cenplex

Our booking buttons link to the external Cenplex booking platform. When you open a booking link, you leave our website. The privacy information provided on that platform applies to processing there.

Opening the link transmits technical connection data, such as your IP address, to the booking platform provider. Information you enter there to book an appointment is processed on that platform. Its privacy information explains the data processed and the parties responsible.

External content and fonts

This website uses Google Maps for maps, Kuula for a 360-degree view and Google Fonts to display its typeface. When these services load, your browser connects to the respective providers.

  • Google Maps: The location and contact pages load maps directly from Google. This transmits technical connection data, particularly your IP address and browser information, to Google. Additional data may be processed depending on your use and browser settings.
  • Kuula: The 360-degree view on the location page loads only after you click ‘Open the 360° view’. Your browser then connects to Kuula and transmits technical connection data such as your IP address and browser information.

Google Fonts: The DM Sans typeface is loaded from Google servers when you open a page. Google receives information including your IP address, the requested font file and technical details from the browser request. External providers may also process data outside Switzerland. Further processing by Google and Kuula is subject to their privacy information.

Cookies and local storage

This website does not set analytics or marketing cookies of its own. Your choice in the cookie notice is stored locally in your browser. That choice does not currently control the loading of Google Maps or Google Fonts; both services may connect to Google regardless of the selection. Technically necessary login cookies are used when signing in to the WordPress administration area.

  • The entry rose-physio-cookie-choice is stored in your browser's local storage (`localStorage`).
  • The entry is used solely to prevent the cookie notice from appearing again on later visits.
  • You can delete this entry at any time in your browser settings.

Hosting and technical logs

This website is hosted by METANET AG in Switzerland. When the website is accessed, METANET processes technical access data to deliver pages and files and to maintain the operation and security of the hosting infrastructure.

Technical server logs may include your IP address, access time, the requested page or file, HTTP status, browser information and referrer. These logs support technical operation, troubleshooting and the detection of misuse. Embedded external services also involve the data transfers described above.

Rights and contact for privacy enquiries

Under applicable data protection law, you have, in particular, the right to access, correct, restrict the processing of and delete your personal data, provided that no statutory retention obligations or overriding interests prevent this.

If you wish to make an enquiry about your data, please contact RosePhysio AG by email at info@rose-physio.ch, by phone on 044 281 30 00 or in writing at Beethovenstrasse 24, 8002 Zürich.